The documents and conversations of getting hired. CVs, cover letters, application forms, supporting statements, online application portals, interviews (in person, on video, on the phone), follow-up communications.

What this includes

  • CV writing — content, structure, plain English, what to include, what to leave out
  • Cover letters and personal statements — adapting tone and content to the role
  • Application forms — competency-based questions, STAR responses, online portals
  • Interviews — preparation, common questions, asking your own questions, what to do if a question floors you
  • Online presence — what an employer might find, professional digital footprint
  • Follow-up communication — thank-you emails, accepting / declining offers
  • Adjustments and disclosure — what learners may want to disclose about their needs and when, the legal protections that apply (Equality Act 2010), the reasonable-adjustment process

Tested by

Suggested evidence types

  • A working CV (revised over time as evidence accumulates)
  • One real cover letter for a real opportunity (apprenticeship, course, volunteering, role)
  • One mock interview log — questions, answers, what the learner would change next time
  • Reflection on disclosure decisions and reasonable-adjustment requests

Mastery descriptors

  • emerging — produces a basic CV with support; struggles to adapt content to a role
  • developing — writes coherent CVs and cover letters; tailors content; survives a structured mock interview
  • secure — fluent across CV, cover letter, application forms, and interviews; adapts to different opportunity types
  • mastering — sophisticated self-presentation; handles unfamiliar questions confidently; manages disclosure with judgement